May 2008 - I'm sure you get many such letters, but I really wanted to write and give my personal thanks to your staff for their help and kindness at such a very difficult time for me and my family. Pat Horwarth was absolutely wonderful throughout - so caring and helpful from start to finish, even lending us her own personal CD for use at the funeral. Lisa, who swiftly and very efficiently produced the 'Order of Services' in such a little time, making every effort to meet our needs with the content - we were so pleased with the results.
Your team on the actual day demonstrated kindness and understanding - giving polite guidance throughout the period that they were with us and last but not least Geraldine in 'Arron's Garden" who produced such wonderful floral tributes - our thanks to everyone involved.
Please be assured that I will not have any hesitation whatsoever in recommending your service to other, whenever that very sad need arises. With kind regards and best wished to all.....
May 2008 - Dear Sirs, I would like to thank all those people you employ who had anything to do with my Father's funeral. You staff were professional, caring, helpful, friendly, thoughtful and above all respectful of my poor Mother at this sad time - I thank you whole heartedly for this. Should the need arise, I will, most certainly recommend your services. Best Wishes......
May 2008 - To all at Steven Mears, we would just like to express our heartfelt gratitude to all at Steven Mears who made a very difficult day just that bit easier. The Service you provided from the first phone call onwards was exceptional. Thank you all so much.........
March 2008 - Dear Lisa, enclosed please find three cheques for St. Christopher Hospice for donations that you are handling. I would like to take this opportunity to thank you for your very professional services which we found to be sensitive and caring.........
December 2007 - Dear Julie, Diane & Colleages Thank you all for arranging our Dads funeral and your understanding & patience Thank You .......
November 2007 - To Lisa & all staff at Steven Mears. We would like to thank you for caring and looking after ......., and for the service you provided on the day,. With thanks...........
October 2007 - Dear Julie, On behalf of my Family I would like to express our profound thanks for the manner in which you arranged the funeral of my Late Mother........., Your consideration and compassion and the little personal touches you encouraged us to make were truly appreciates. On the day of the funeral the attendants undertook everything with care and dignity, With grateful thanks .........
September 2007 - Dear Julie, just a short note to thank you for all the work you did for me in arranging everything for my Mothers funeral. The flowers were superb and the people attending the hearse were very professional. You took a complete weight off my mind at a time of stress, thank you, yours sincerely, ........
August 2007 - Dear All, Thank you for the care and consideration that you gave to my Auntie............ Thank you for all the help you gave me to make a difficult time easier. Also an extra special thank you to Julie, Lisa and Steve Ryan. Thank once again regards.... (Thankyou card)
August 2007 - Dear Sir, I enclose my cheque for £....... as balance on the account together with the signed authority to use the Coffin Cover.
The arrangements were carried out in entirely accordance with my instructions and I would like to express my appreciation for the sympathetic and efficient way they were handled. (letter)
August 2007 - Thank you for supplying a very
professional service both at your office and graveside, and also assisting at the time of need.
The minister, hearse and bearers had arrived on time before the service.
The choice of minister proved to be a tower of strength at this time of sadness, the choice of words were spoken with such dignity and sincerity that not one of the mourners could hold back a tear.
Your staff attending showed real professionalism and dignity before and after the service.
Once again thank you, i don't think i could have chosen a better journey for my mother....(email)
August 2007 - On behalf of my family I would like to express our profound thanks for the manner in which you arranged the funeral of my late Mother. Your consideration and compassion and the little personal touches you encouraged us to make were truly appreciated. On the Day of the funeral the attendants undertook everything with care and dignity. With grateful thanks......(letter)
August 2007 - Thankyou again for all you did to make the funeral run so smoothly. The enclosed cards are lovely. We particularly liked the way the funeral director placed a single gerbera on the coffin at the graveside, and the lowering of the coffin during a hymn gave a nice touch. (letter)
July 2007 - Thankyou for your professional services that you provided for my Mother. Your company had made what has been a difficult time easier to deal with. Please pass my particular thanks to Lisa McDermott for her kind & sympathetic handling of our requirements Kind Regards....(letter)
July 2007 - Hello Dianne, Just to let you know I was pleased with your service, the embalming was great. She looked great when she arrived in Ghana. I will spread the word of your service. Thanks once again. Best Regards.... (email)
June 2007 - Dear Steven, Thankyou for the professional manner in which the funeral was conducted, it could not have been better. In fact, several of the mourners said this was the best funeral that they have ever attended, which I have to agree. It was celebration of ........ life and if she was here, I am sure that she would agree. Please would you thank the minister Dennis Cobell on my behalf for such a wonderful sermon, Best regards ......(letter)
May 2007 - To Lisa, Thank you very much for all the arrangements you sorted out for our Mum. It all went off very well. We are truly grateful......(letter)
April 2007 - To Lisa & all the staff at Steven Mears. We would like to thank you for caring and looking after ........, and for the service you provided on the day. With thanks ...., family and friends. (letter)